OK, let's start with - What is the weather like?"
Hot...Between May and October it is virtually sunshine all the way with very little rain. In July and August it can be very humid and at night it is very sticky. If you come to Santa Ponsa over the Winter months you will need to bring a jumper and/or coat for the evenings because it does go cooler but there will almost certainly be some stage each day when you can still enjoy the sun.

What are the dates of the big Fiesta in September?"
The September Fiesta, which marks the landing of James I and his subsequent conquering of the island from the Moors in September (10th) 1229, is the biggest Fiesta of the year in Santa Ponsa. It is a 10-day long celebration - which entails a lot of eating and drinking. The culmination of the Fiesta is on the Saturday closest to 10th September each year with the parade from the cross at the Marina through the town to the main beach. It normally starts at 5.30 pm and ends with a mock battle between the Moors and Christians on the main beach (the Christians always win!!!). That night - until the early hours, there is normally a rock concert on the main beach. The Fiesta comes to an end with a monumentalk firework display on the main beach on the Sunday. Full details of the 2010 event can be found here.

Is there anywhere open in the Winter months?
The busy Summer season runs from around Mid-May to Mid-October.It is a different place in Winter, like most Mallorcam resorts, but some bars, cafes, restaurants and shops stay open the Winter months, thus giving you a choice of places to visit. The local council also puts on activities for tourists and details can be obtained from the Tourist Information Office on the beach. T hose people who do come in the Winter mix in with the local residents and generally have a good time because the weather is better than "back home". .

How many cigarettes can I take back home with me?
The simple answer is that there is no limit these days, but if you click here you will get some official guidlines and also the cost of cigarettes in Mallorca in 2010

Can I make reverse charge phone calls to the UK or Ireland from Mallorca?
Yes, dial 1408 and you will get connected to an operator

Do you have ATM machines in Mallorca?
Of course we do ... doesn't everywhere these days? To check out the location of ATM's abroad for Visa and Mastercard, check out their websites at: www.visaeurope.com and www.mastercard.com www.mastercard.com

Is there a local ISP I can use to connect my laptop to the internet while on holiday?
Yes, you can use TelefonicaNet. Their dial up number is 908 200 220, Username:   telefonicanet@telefonicanet - Password: telefonicanet ... you can also logo on FREE in the beach area because the local council provide FREE Wifi. Just logo on to "Playa Santa Ponsa"

"If I have a problem, is there a consumer office I can go to?"
Yes, but it is in Palma. You can phone them, but be prepared to speak Catalan - Spanish probably won't do you! The phone number of the Oficina Municipal de Informacion al Consumidor (OMIC) is 971 712 748 or 971 724 650, and the offices are in the Plaza Olivar No.4 - which is close to the Plaza Espanya.

Can I do the UK lottery while I am on holiday?
No, unless you do it online at www.national-lottery.co.uk. You can, however, partake in the Spanish Lottery, and the Euro Millions, which is the same as 'back home' except it costs you 2€ per line. The lottery office in Santa Ponsa is on Ramon de Moncada underneath Xaloc Apartments, just past the Restaurante Xaloc. If you buy a ticket for the Spanish lottery and need to check it when you get back home you can do so at www.loterias.com

I would like to go and watch Real Mallorca while I am on holiday, how do I go about it?
Go to our Real Mallorca page here

I would like to get married in Mallorca - is it possible?
First of all, it isn't easy. You are best to speak to either the British or Irish consul for advice. Their respective telephone numbers are: (0034) 971 712 445 and (0034) 971 719 244. Alternatively, you could ring Jane at Mallorca Blessings, 667 731 391 or Alago Events on 630 777 116.

Do you have any information about my hotel, pictures etc?
Go to our Hotels Page and click on one of the links to get further information, compare prices and even make a booking if you want.

Can you buy baby foods, nappies and milk in Santa Ponsa?
Yes. Heinz baby foods and other brands are available in Supermarkets and Chemists, as are most brands of nappies. In Spain Nutraben is similar to SMA baby milk. Milupa Aptimil is available in Supermarkets as is Cow & Gate, which is available in the some smaller supermarkets. For further information on baby products in Mallorca, and also pre-ordering your little one's requisites to have delivered when you arrive on holiday go to www.babyabroad-mallorca.com.

Can we hire buggies, cots, high chairs and wheelchairs
Yes, both Lavafast and Kwik Kleen laundries have such a facility. However, if you want to hire a mobility scooter you will have to contact Santa Ponsa Mobilty on (0034) 647 667 248 or by mailing them at info@santaponsamobility.com. Lower Hire also hire wheelchairs, mobility scooters and everything you could possibly need while on holidays. including buggies, cots, TVs, DIVDs etc. Contact them via their website at: www.lower-hire.co.uk They will deliver to your hotel or apartment.

How much does a taxi cost from the airport and how long does it take?
It takes about 20 minutes and costs around 35-40 euros. You could always get a quote from the companies advertising on our Airport Transfers page. If there are more than four people in your party, it is certainly worth getting in touch with one of them.

Can I get to Santa Ponsa by bus from the airport?
Yes, but it can take a couple of hours. However it will cost only around 5 euros (per person). There is a special bus from the airport into the centre of Palma and then you need the direct bus to Santa Ponsa. There are other buses but they travel into Palma Nova and Magalluf and therefore take longer.

Is there anywhere for me to access my e-mails while I am on holiday?
Yes, either at Marsur Exchange Bureau on Ramon de Moncada or at the Digital Factory on Ramon de Moncada opposite Verdemar Apartments. Many bars in town also have this facility for customers. Customers of The Crown in The Square can use the internet free... If you have a laptop with you, or suitable mobile phone, then you can connect to the internet for FREE on Santa Ponsa beach. Simply log on to "playa santa ponsa".

I am thinking of coming to Santa Ponsa to work in the Summer months, what do you recommend?
If you are one of those many people who want to come over on the off chance of getting work - a bit of advice ... come for a fortnight's holiday at the beginning of the season, May time, and while you are here look for work and accommodation (increasingly harder each year). If you get fixed up while you are here then its a bonus. If you don't then just enjoy your holiday and use the return portion of your ticket. If you do get work remember that the people employing you are expecting you to work, they are not just paying for your holiday. Every year people start work with enthusiasm one day, go out on the town that night and then turn up late for work on day two. They are then surprised that they are sacked on the spot!
You could also contact Jobs in Mallorca, they may be able to get you fixed up. Contact them at JIM@jimkit.com

Can you organise private accommodation for me?
We can't but we can recommend people who may be able to help. It depends if you want short term or long term accommodation for the Summer. Long term accommodation is hard to come by, and is expensive. However, if you are after short term one or two week holiday lets then you could try one of the following:

One bedroom apartment in quiet area of Costa de la Calma but close enough to all local facilities and only a 10-15 minute walk into the middle of Santa Ponsa. Details can be found here.

Can you recommend a good car hire firm?
Go to our Car Hire page, there is a good selection of companies to be found there..

Can I go Scuba diving in Santa Ponsa?
Of course - being surrounded by water, the Island of Mallorca is very popular for Scuba divers. There are three local firms who cater for novices and expert divers alike. They are: Santa Ponsa Diving, Tel: (00 34) 971 697 945, ZOEA Mallorca tel: (00 34) 971 691 444, and Mr.Monks Tel:(oo 34) 618 020 343.